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10 minute ban even though game froze (not me, the game)

PostPosted: 20 Sep 2017 13:51
by JensenBreck

End of match, we lose and it zooms in on my dead character. Then, nothing. This is the second time it's happened. Last time I just ALT-F4'd and closed the game since I was about done anyway. This time I wanted to continue, so I pressed Esc and clicked Exit to World Map. And even though the match ended, I was still hit with the 10 minute ban. I don't think it's a connection issue on my end.

I didn't find the right solution from the internet.
References: ... e-the-game)
whiteboard video